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Local authorities' experience of carrying out - report ( Adobe Acrobat 187kb )- summary ( Adobe Acrobat 58kb )

Changing to Improve: Ten Case Studies from the Evaluation of the Best Value Regime( Adobe Acrobat 570kb )

Evaluation of the long-term impact of the Best Value regime: Baseline report and summary( Adobe Acrobat 50kb )

A scoping study on the disaggregation of Best Value Performance Indicators to enable small area analysis - pdf(14,076kb)

Use of Local Performance Indicators in the Best Value Regime

Best Value Pilot Programme

Good Practice, Best Value: Improving Local Public Services

Best Value Series of Research

2001 Best Value Census Final Report

2001 Best Value Census Executive Summary

Generating and Sharing Better Practice. M. Allison and J. Hartley. Local Government Centre, University of Warwick, ODPM, 2000.

Best Value Pilot Programme

• Improving Public Services: Final Evaluation of the Best Value Pilots Programme - published Feb 2001
• Executive Summary (pdf file 325kb)
  
• Front Cover (pdf file 93kb)
  
• Improving Local Public Services: Interim Evaluation of the Best Value Pilot Programme - published Sept 1999

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Good Practice, Best Value: Improving Local Public Services

• Best Value and Audit Commission Performance Indicators for 2000/2001 Volume I - User Satisfaction Performance Indicators: Guidance on Methods of Data Collection. DTLR, 2000

• Good Practice, Best Value: Improving Local Public Services (pdf file 442kb) - published Nov 1999

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Best Value Research Series of Papers

• Paper 10 (02/1999)
  Organization-Wide Approaches To Best Value
• Paper 9 (02/1999)
  Achieving Best Value through Quality Management
• Paper 8 (02/1999)
  Achieving Best Value through Public Engagement
• Paper 7 (02/1999)
  Achieving Best Value through Partnership
• Paper 6 (02/1999)
  Achieving Best Value through Competition, Benchmarking and Performance Networks
• Paper 5 (02/1999)
  Achieving Best Value through Performance Review
• Paper 4 (07/1998)
  Best Value "baseline report" (MS Word 6)
• Paper 3 (07/1998)
  Evaluating Best Value: Approaches to the Monitoring and Evaluation of the National Best Value Pilot Programme (MS Word 6)
• Paper 1 (04/1998)
  Piloting Best Value: summary of the national pilot programme initiatives
• Best Value Evaluation Factsheet - published April 1998

• User Satisfaction Performance Indicators: Guidance on Methods of Data Collection - published April 2000
  Improving Public Services : Evaluation of The Best Value Pilot Programme Final Report Executive Summary(Front Cover) - PDF(93KB).
  Improving Public Services : Evaluation of The Best Value Pilot Programme Final Report Executive Summary(Main Document) - PDF(325kb) - published 5 February 2001

• Balancing Creative Tensions: Better Practice in Implementing Best Value. M. Allison and J. Hartley, Local Government Centre, University of Warwick, and Vertex and Oracle, DTLR, 2000. (Full report 3 and summary 2 available).

• Generating and Sharing Better Practice. M. Allison and J. Hartley. Local Government Centre, University of Warwick, ODPM, 2000.

• Best Value Performance Plans: Practice and Procedures - A review of early experiences within eight local authorities. W. Russell Barter, LRGRU, ODPM, 1999.

• Lessons Learnt from Intervention - The Literature Review. KPMG, DTLR, 1999. (Full report 3 available)

• Lessons Learnt from Intervention - The Case Studies. KPMG, DTLR, 1999. (Full report 3 and summary 2 available)

Local Authorities’ Activity Under Section 137, Local Government Act 1972. York Consulting, DTLR, 1998. (Full Report 3 and summary 2 available).

Local Councils’ Use of Section 137: A financial review of parish and town councils in England and their discretion to spend under Section 137 of the Local Government Act. Aston Business School, DTLR, 1998. (Full Report 3 and summary 2 available).

• Parish and Town Councils in England: A Survey, S Ellwood, S Nutley, M Tricker and P Waterson, HMSO 1992.
  The Stationery Office/HMSO publications are available from (mail, telephone and fax orders only):
  The Stationery Office Publications Centre
  PO Box 276,
  London SW8 5DT.
  Telephone orders: 0207 873 9090
  Fax orders: 0207 873 8200
  General Enquiries: 0207 873 0011

• Roles and Activities of Parish and Town Councils in England: Case Studies, M Tricker, J Collingridge, P Gosling, J Green, L Hems, L Mills, S Soni and P Waterson, HMSO 1 1993.

1 The Stationery Office/HMSO publications are available from (mail, telephone and fax orders only):
The Stationery Office Publications Centre
PO Box 276,
London SW8 5DT.

Telephone orders: 0207 873 9090
Fax orders: 0207 873 8200
General Enquiries: 0207 873 0011

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2 These DTLR publications and research summaries are available from:
Local and Regional Government Research Unit
Department of the Environment, Transport and the Regions
5/D5 Eland House
Bressenden Place
London SW1E 5DU.

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3 These DTLR publications are available from:
Department of the Environment, Transport and the Regions
Publication Sales Centre
Unit 21, Goldthorpe Industrial Estate
Goldthorpe
Rotherham S63 9BL

Telephone: 01709 891318
Fax: 01709 881673

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4 This publication is available from:
British Bankers’ Association
Publications Department
Pinners Hall, 105-108 Old Broad Street
London EC2N 1EX

Telephone: 020 7216 8800
Fax: 020 7216 8811

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Updated 5 December 2003

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