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Contents

CHAPTER 1

Introduction

CHAPTER 2

The Context

CHAPTER 3

Local Performance Indicators in practice

3.1 Why have local PIs?
3.2 What types of local PIs are authorities using?
3.3 Where do they come from?
3.4 What types of indicator are less useful?
3.5 Achieving balance – a linked set of indicators
3.6 Cross-cutting local PIs

CHAPTER 4

Building a coherent framework of indicators

4.1 An overall framework
4.2 Using the hierarchy to build a corporate performance management framework

CHAPTER 5

What are the factors that help to deliver the effective use of local PIs?

CHAPTER 6

Conclusion

APPENDICES

Appendix A: The Use of Local Performance Indicators in the Best Value Regime – overview of the research
Appendix B: Useful sources of information
Appendix C: Useful references

List of figures and boxes:

Figure 1 – Hierarchy of indicators
Figure 2 – Key factors in the effective use of local PIs
Box 1 – Reporting, targets and control by indicator level
Table 1 – Case Study Local Authorities

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Published 11 December 2001

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